Aspect software acquires voxeo

The biggest news from aspect software in 20 was its acquisition of voxeo winner of enterprise connect 20s best of show award in july. The companies said the acquisition will enhance aspects cloud, hybrid, and premisesbased deployments while adding interactive voice response and multichannel selfservice capabilities to the companys solution portfolio. Aspect is on a mission to simplify and improve customer engagement. One year of email support, remote tcpip support, and upgrades are included with the inital purchase. An arizona tech company with ties to orlando on march 9 announced it has filed for chapter 11 bankruptcy reorganization. Last year, the company acquires voxeo, which brought a robust ivr solution, cloud expertise, and new data centers. Expands cloud, multichannel selfservice, ivr product and channel presence 061820 aspect software announces appointment of tom shepherd to newlycreated position of vice president, worldwide channel and alliance sales. Aspect software, a leading provider of fullyintegrated customer interaction management, workforce optimization, and backoffice solutions, today announced it has entered into a. In july 20, voxeo was acquired by aspect corporation, whose mission is to help enterprise contact centers deliver remarkable customer experiences across every conversation and every channel through a single, elegant software platform. Aspect software is the leader in callcenter software and a global provider of customer contact, workforce optimization, backoffice optimization and microsoft platform read more. Aspect software, provider of cloudbased business process tools for customer engagement, acquired technology assets this week from linguasys.

Aspect has new owner and updated ccaas plan no jitter. Sighthound is the latest startup by jonathan taylor and stephen neish, the founders of telephony software company voxeo corporation, which was acquired by aspect software in july 20. A second license may be installed on a networked workstation at the same location at no additional charge. The companies said the acquisition will enhance aspect s cloud, hybrid, and premisesbased deployments while adding interactive voice response and multichannel selfservice capabilities to the companys solution portfolio. Aspect software, which provides customer interaction management, workforce optimization and business process automation software to. Compare pay for popular roles and read about the teams worklife balance. The companies said the acquisition will enhance aspect s cloud, hybrid, and premisesbased deployments while building on its interactive voice response and multichannel selfservice capabilities.

By acquiring the technology assets of linguasys, an interactive text. It firm aspect software today said it has entered into a definitive agreement to acquire voxeo for about usd 150 million over rs 890 crore. Learnt many things from the companys top 2 architects during my tenure with them. Aspect software, a leading provider of fullyintegrated customer interaction management, workforce optimization, and back office solutions, today announced it has completed the acquisition of voxeo corporation, a leading provider of hosted and onpremise interactive voice response ivr solutions and a leading platform provider for. The companies said the acquisition will enhance aspects cloud, hybrid, and premisesbased deployments while building on its interactive voice response and multichannel selfservice capabilities.

Netflix announces plans to raise prices january 15, 2019. Company aspect software news, employees and funding. Survey says, the evolution of customer service continues december 6, 2018. Voxeo, which seeks to develop easytouse voice products, said voiceobjects, which provides selfservice application development analytics solutions, will assist users in developing phone applications that can be deployed on voicexml platforms. Aspect software customer references have an aggregate content usefulness score of 4. Voxeo, which produces standardsbased voice applications, reported tuesday that it has acquired voiceobjects. Expands cloud, multichannel selfservice, ivr product and channel presence. Get the inside scoop on jobs, salaries, top office locations, and ceo insights.

Global interactive voice response ivr systems industry. Aspect software is the leader in callcenter software and a global provider of customer contact, workforce optimization, backoffice optimization and microsoft platform solutions. Voxeo will alsocontinue to openly and actively support voiceobjects application deployment on multiple voicexml platforms, including those from aspect software, avaya, genesys telecommunications laboratories, intervoice, and nortel. Find out what works well at aspect software from the people who know best. It works with 45,000 companies and half of the fortune 100 firms from its headquarters in orlando, beijing, cologne, and london. Aspect also gained qivox and voxeo cxp from the acquisition. Aspect software to be acquired by vector capital aspect.

Essentially, well be looking to keep the voiceobjects platform the same, he says. Aspect blogs insight to help build the customercentric. The new rules for customer service december 4, 2018. Aspect software announces completion of voxeo corporation. Aspect software, a leading awardwinning cloud provider of fullyintegrated consumer engagement, workforce optimisation, and backoffice solutions, has announced another key acquisition continuing the companys successful business transformation to a leading cloud solution provider in the customer engagement space. Aspect acquired voxeo in 20, bringing all of voxeo s innovative mobile selfservice tools, ivr development platform and global hosting infrastructure together with the robust aspect contact center portfolio and workforce management suite. The second thursday of each month, aspect partners with the aspect software user group association asuga to bring topics from thought leaders around the world and aspect product experts.

In may 2006, voxeo launched a european subsidiary, and followed that in july 2006 with the acquisition of voiceready, which provided. Six months later, at this weeks aspect analyst summit in scottsdale, az, it was clear that the impact of the acquisition has positively permeated throughout the organization. The acquisition is expected to significantly enhance aspects ability to support cloud, hybrid, and premisebased deployments, while adding a marketleading ivr and multichannel selfservice capability to the companys solution portfolio. Company voxeo news, employees and funding information.

Linguasys technology assets acquired by aspect software. Aspect software will acquire orlandobased voxeo corp. Aspect software, a leading provider of fullyintegrated customer interaction management, workforce optimization, and backoffice solutions, today announced it has entered into a definitive agreement to acquire voxeo corporation, a leading provider of hosted and onpremise interactive voice response ivr solutions and a leading platform. The founders started looking at other areas where the lessons of voxeo easy to use, scalable and dramatically different software could be applied. Bolster aspect leadership position in the outbound contact center market.

Voxeo has grown its services through both internal development and acquisition. It works with 45,000 companies and half of the fortune 100 firms from its headquarters in orlando, beijing, cologne, and. In october 2005, voxeo acquired the voicexml ivr platform and customers of vocomo. The acquisition of voxeo, the market leader in robust cloud, onpremise and hybrid selfservice platforms, furthers aspects continued commitment.

Vector capitals acquisition of aspect emphasizes both customer. Aspect software acquires voxeo on 20710 for an undisclosed amount. The industrys most comprehensive, integrated solution for delivering seamless omni. Cpq september 07, 2016 salesforce salesforce community cloud recognized september 07, 2016 salesforce salesforce call center community news september 07, 2016 salesforce salesforce call center community news turns service desk to sales desk. Voxeo provides hosted and onpremise interactive voice response ivr and communications enabled business processes.

I worked at aspect software for 7 months as an engineering intern and my experience with them was amazing. Jul 31, 20 datamonitor financial deals tracker via comtex aspect software, inc. Aspect software, a leading provider of fullyintegrated customer interaction management, workforce optimization, backoffice and awardwinning cloud solutions, announced theater winners of the 2014 partner of the year award. Voiceobjects will also be available in extremely costeffective ondemand and onpremise offerings bundled with voxeos own prophecy voicexml platform. Aspect software today announced that it has been awarded the 2016 global company of the year award in the workforce optimization industry. Aspect software, a leading provider of fullyintegrated customer interaction management, workforce optimization, and backoffice solutions, today announced the addition of a new north america channel partner, waterfield technologies, a leading provider of voice and mobile customer interaction solutions.

Vb profiles is the definitive source of curated information on millions of companies, people and industries. Voxeo, now an aspect company, provides tools to improve customer selfservice and the customer experience. These sessions are designed to provide insight and value to all asuga members and focus on. Linguasys is a provider of enterprise language technology solutions including machine translation capabilities and has so far raised usd 4. Voxeo will continue to openly and actively support voiceobjects application deployment on multiple voicexml platforms including aspect, avaya, genesys, intervoice and nortel. Aspect software announces completion of acquisition of voxeo. Communitycreated profile of aspect software in phoenix, az including executive profiles, news and insights, videos and contact information. Aspect software files for bankruptcy reorganization. Connect with aspect software aspect software is a call center management. Aspect was founded under the name aspect communications in 1973, when its solution powered the first call center flight booking system with an intelligent automatic call distributor. Aspect software reports fourth quarter preliminary results.

Aspect, a leading provider of fully integrated customer engagement, workforce optimization, and selfservice omnichannel solutions, today announced it has entered into a definitive merger agreement to be acquired by vector capital, a leading private equity firm specializing in transformational investments in established. I was glad to be a part of an experienced system architecture team. Aspect partners were selected from each regional theater based on criteria including. Aspect looks to enable organizations to turn the potential of unified communications into real business results, through enhanced knowledge worker and agent productivity and by helping optimize business processes throughout the enterprise and contact center for improved agility and responsiveness. Our largeenterprise contact center software is used by millions of agents every year and supports billions of consumer. Aspect software today announced preliminary results for the fourth quarter ended december 31, 20. Aspect software, a leading provider of fullyintegrated customer interaction management, workforce optimization, and backoffice. Voxeo provides hosting and onpremise platform solutions. Aspect software, a leading provider of fullyintegrated customer interaction management, workforce optimization, and backoffice solutions, today announced it has completed the acquisition of.